Taiwan Tourism's India profile became the most hyper localized, community driven tourism account

THE STARTING POINT

Taiwan wasn't on the Indian traveller's map. At all.

When Typograph took over Taiwan Tourism India's social presence in 2021, the account was an island — posting generic destination content to an audience that simply wasn't engaging. Follower growth had stalled. Indian travelers weren't tagging the page. The content didn't speak to anyone specifically.

What we inherited: Generic, unrelatable destination content not made for Indian travelers. An inactive boosted audience with near-zero organic engagement. No tags or UGC from Indian travelers. No community. No growth. Taiwan as a destination had essentially zero topof-mind recall in the Indian outbound travel market.

THE STRATEGY

Stop talking about Taiwan. Start talking to Indians about Taiwan.

The insight was simple but required patience: in 2021, almost no Indians were traveling to Taiwan, which meant almost no Indian specific content existed. The solution was to find the few who were, celebrate them loudly, and build the community outward from there. Instead of pushing destination content at a passive audience, we flipped the model — we went out to where Indian travelers already were (tagging and engaging on posts about other international destinations) and brought them into the Taiwan conversation.

WHAT WE BUILT

A self-sustaining Indian traveler community around Taiwan.

The shift happened gradually, then decisively. Indian travelers started noticing the page, started tagging it, started reaching out to be featured. What began as us hunting for content became a steady inbound stream — and then a flood.

THE NUMBERS

Four years of compounding organic growth.

Instagram

Organic Only

236%

Average annual click growth

Compounding year-on-year

4.5M

Reach — FY 25–26

66% avg growth every year

3.1M

Views — FY 25–26

100% avg growth every year

100%

Interaction growth

FY 25–26 vs prior year

Facebook

Organic Only

86%

Average annual follower growth

Consistent year-on-year

10.5M

Views — FY 25–26

Organic reach, zero paid boost

55%

Average annual visit growth

Profile and page visits

110%

Interaction growth

FY 25–26 vs prior year

Achieved with minimal spend.

No paid influencer partnerships. No sponsored press trips. Campaign engagement limited to twice-yearly coupon promotions. Every metric above is a product of strategy and community — not budget.

0%

PAID PARTNERSHIPS

THE CONTENT

Real Indians. Real Taiwan.

No paid influencer partnerships. No sponsored press trips. Campaign engagement limited to twice-yearly coupon promotions. Every metric above is a product of strategy and community — not budget.